Born Pretty Salon Policies
🤍 Children are welcome in our salon, however we take no responsibility for them or their safety. If they hurt themselves, we take no liability for any injury incurred. Please keep in mind that a salon has sharp objects, hot tools & chemicals. If they damage anything in the salon you will be liable for the cost to fix, replace or clean the item. Please also be mindful that other clients may be using this time to relax & unwind & their experience should not be interrupted.
🤍 We are unable to book children's cuts on weekends or after 4:30pm Friday's, as this is one of our busiest times. If you make an appointment for a child on a weekend or Friday's after 4:30pm, your child will be charged at an adult price.
🤍 Young people under that age of 16 aren't covered under our insurance for any chemical work, a gaurdian may need to sign a waiver for us to proceed with any of these services. If our stylists feel uncomfortable, they have the right to deny the service.
🤍 We strive to make everyone's experience a beautiful one, so ifyou have any grievances with another client please let us know & we will ensure that your appointments never clash
🤍 Things to remember when booking with Born Pretty
- 🤍 We understand that life happens & people get sick or emergencies happen, so we will offer you a generous discount if you reschedule your appointment
- 🤍 Unfortunately due to a high number of new clients not showing for appointments or canceling at the last minute, we have had to bring in a deposit based booking policy. As a small business that relies on bookings. We can not afford to allocate appointments for people who don't respect our time. If the $50 deposit isn't paid 24 hour before your appointment your booking will be canceled
- 🤍 Any fee that is not paid will be classed as an outstanding debt & will be re-invoiced, this will prevent you from having an appointment at Born Pretty until this outstanding invoice is paid.
Salon Policies
🤍 When you make an appointment online, it is "penciled in", this appointment is not definite until we have assessed the daily bookings & confirmed it.
You will receive a confirmation message via email or txt.
🤍 Please allow enough time for us to do our job to the best of our ability.
🤍 Any lightening service will need 3-5 hours.
🤍 Colour correction 4-8 hours.
🤍 Smoothing& extensions 2-4 hours.
🤍If you are on a time restraint please advise us in your consultation so we can work out a solution for you.
🤍We are a full service salon, which means there is no discount for services not being done at the clients request.
🤍Please be advised that Crissy's book's are limited & any new clients that book in with her will be charged at a higher rate
Booking Policies
🤍All clients are required to pay a $50 deposit to secure their appointment. This will be taken off the end bill total at the appointment
🤍If you cancel, reschedule within 24 or more hours or miss your appointment for any reason there will be a $50 fee.
🤍If you fail to pay the $50 cancelation fee you will not be able to have another appointment until it has been paid
🤍A non-refundable deposit will be taken for any smoothing, extensions & Saturday Christmas appointments.
